Own and handle the entire end to end order life cycle, including order preparation, order monitoring and billing/credits/cancellations for new and renewal orders.
Direct day to day order processes, including timelines, quality, proof approvals, shipping and tracking.
Communicate timely order status to the Account Manager, CSC and/or client.
Enrich sales orders and generate purchase orders in Oracle EBS
Provide outstanding customer service in handling issue resolution and customer escalations.
