Hi! I’m Ma. ----------- -----------, a highly skilled and detail-oriented eCommerce Virtual Assistant and Logistics Specialist with over 6 years of experience supporting a US-based furniture company. I specialize in order processing, shipment coordination, inventory management, and customer support—particularly through non-voice channels such as chat and email.
In my previous role, I handled everything from order processing to order fulfillment, managing backorders to generating shipping labels and BOLs, coordinating with 3PL providers, and ensuring timely deliveries. I’m also experienced in administrative tasks like processing insurance claims, invoicing using QuickBooks, and maintaining accurate records.
Alongside my eCommerce background, I also worked in the real
estate sector in the Philippines. My responsibilities included managing
property listings, social media management, assisting in CRM updates, and
coordinating appointments and documentation for property showings and sales.
My combined experience in eCommerce and real estate support
has developed my skills in communication, task coordination, and data
management. I am tech-savvy, Excel-proficient, and highly organized—traits that
I believe align well with the needs of your team.
I’m a fast learner, proactive communicator, and committed to delivering top-notch service and operational efficiency. I’m now looking for a full-time, long-term role where I can contribute my expertise and grow with a great team.
Let’s connect if you need a reliable, experienced VA who can handle your logistics and back-end operations with precision!
Key Skills
eCommerce & Admin Support
• eCommerce Order Processing
• Inventory Management
• Ebay/Amazon/Wayfair Order Coordination
• Invoicing (QuickBooks)
• Back Office and Administrative Support
• Dropshipping Experience (Amazon, Wayfair, Houzz, eBay, Overstock)
• Sales and Customer Service Support
Logistics & Shipment Coordination
• Shipment Tracking and Scheduling
• Freight and Third-Party Logistics Coordination
• Warehouse Support / Coordination
• Insurance Claims for Shipments
Customer Service (Non-Voice)
• Email and Chat Support
• Handling Shipping Inquiries and Order Modifications
Data Management & Reporting
• Data Entry and Email Management
• Logistics Report Generation
• Back Order Management
• Microsoft Excel and Spreadsheet Reporting
Real Estate (Philippines)
• CRM Management
• Social Media Management
• Property Listing Management
• Document Preparation and Management
