With seven years of BPO experience, I offer extensive skills in Retail Customer Service, Content Moderation for AI Learning, and Real Estate Operations. I excel in resolving customer inquiries, curating content for AI accuracy, and managing appointment scheduling and maintenance work orders. My diverse background highlights my adaptability and commitment to enhancing customer satisfaction and operational efficiency. Furthermore, I have been part of the Quality Assurance team for more than half of my career and have been a Quality supervisor for 4 years.