Detail-oriented and reliable Virtual Assistant with experience in dental insurance verification, billing support, appointment scheduling, patient communication, and administrative tasks. I have handled insurance eligibility checks, claims follow-up, payment posting, and inbound patient inquiries while maintaining professionalism, accuracy, and excellent customer service.
I am experienced or familiar with dental practice management systems and CRMs such as Dentrix, Open Dental, Dentrix Ascend, Eaglesoft, Curve Dental, and Carestream Dental, allowing me to quickly adapt to clinic workflows and support efficient patient management and billing operations.
I also have working knowledge of collaboration and productivity tools including Slack, Microsoft Teams, Google Workspace (Docs, Sheets, Gmail, Drive), Salesforce, Confluence, and Hubstaff, which helps me stay organized, communicate effectively, and maintain productivity in remote team environments.
I am comfortable working in fast-paced settings, learning new systems quickly, and communicating with patients and clients in a friendly and professional manner. I also use tools such as ChatGPT, Gemini, and VEED to improve workflow efficiency, organization, and content creation.
I am dedicated, hardworking, and committed to helping businesses run smoothly by providing dependable support and quality service. If you are looking for someone who is proactive, adaptable, and easy to work with, I would be happy to be part of your team.
