I am an experienced Level 3 Support for an infrastructure, 7 years of experience, I was supporting array of technologies such as bellow.
Active Directory (Domain Controllers, DNS, GPO, DFS, Access Management and AD Object Management)
Azure (VM, Access Management, EntraID, ADSync and Storage Accounts)
Office 365 (Exchange Online, and Licensing)
Exchange Server 2016 (Mailbox Migration to O365, Certificate renewals, Mail flow and Mailbox Management)
Windows Server 2012, 2019 and 2022 (Application deployment, Hardening, Build and Decommission)
VMWare (Build, Maintenance (patching), Troubleshoot, UCS Maintenance activity and ESXI Host)
Troubleshoot an Array of Related connectivity issues, Ports, FW Rules, Service Listening and DNS
I am Lead which knows how to operate with little to no supervision.
Able to work with anyone with amiable personality.
Hard worker
Always manages to finishes job within the allotted working hours.
Ensures quality since I have a high understanding of criticality of infrastructure to business.
