Operations Manager & Executive VA | Financial Services & Real Estate Specialist | Team Lead (8+ Years Experience)

Time is the most valuable asset in business; I dedicate mine to precision, impact, and results.

I am an Executive Virtual Assistant and Operations Manager with 8 years of experience supporting international business owners across the Real Estate, E-commerce, and Insurance industries. I specialize in bridging the gap between high-level administrative oversight and daily operational execution. With a career built on managing teams and complex documentation, I act as a "strategic right hand" for business owners, ensuring efficient workflows and seamless service delivery.

Core Expertise & Impact
Operational Leadership (2019–2025): As an Office Manager and Business Unit Head, I have spent years directing operations teams to achieve business targets. I am an expert at effective task delegation and managing employee lifecycles, from appraisals and compensation to performance reviews.

Executive Administrative Support: Since 2018, I have supported US and Canadian clients in the Real Estate sector. I am highly skilled in the preparation and filing of legal documents, business license reports, and managing secure e-signatures using Zipform and DocuSign.

Multi-Channel E-commerce Management: I have a proven track record of growing online stores across Amazon, eBay, Lazada, Shopee, and Qoo10. I manage end-to-end processes, including product sourcing, listing, and coordinating with warehouses for order fulfillment.

Customer & Technical Support: I provide tech support and troubleshooting for various business applications. My background as a Customer Service Representative for international accounts ensures I communicate with buyers and stakeholders with total professionalism.

Technical Proficiencies

Real Estate Admin: Multiple Listing Services (MLS), WiseAgent, Zipform, DocuSign, Adobe Acrobat.
E-commerce Systems: SKU Grid, Arbitrage Suite, Shipstation, Zik Analytics, and DSM Tool.
Operations & Marketing: Mailchimp, HubSpot, Canva, Google Apps, Trello, ----------- and Jira.
Communication: Fluent, clear English for managing professional inquiries and project coordination via Slack, Zoom, MS Team, ----------- and Outlook.

I am looking for a long-term role where my leadership experience and administrative integrity will contribute directly to company growth. If you need a partner who takes full ownership of the operations and team productivity, let’s connect.