I am a highly experienced Virtual Assistant with over 10 years of combined experience in customer service, operations management, and technical support across B2B and B2C environments. I’ve worked remotely with companies in the US and Canada, handling e-commerce support, staffing operations, and SaaS client care. I am proficient in using tools such as Shopify, CRM platforms (Zendesk, Salesforce), ATS tools, Google Workspace, Slack, and more.
I specialize in supporting busy founders and growing teams by delivering reliable, proactive, and results-driven support in admin tasks, customer service, and remote coordination. I take pride in being resourceful, organized, and committed to delivering high-quality work, even with minimal supervision.