I’m an E-commerce Specialist with 4+ years of experience supporting online stores and customers. I’ve worked with Shopify, Amazon, order processing, fulfillment, shipping, returns, refunds, and replacements.
I’m comfortable handling the day-to-day side of e-commerce—from checking orders and tracking shipments to resolving customer concerns and coordinating with fulfillment teams. I also have experience with email, chat, and phone support and handling high-volume customer inquiries.
I’m organized, detail-oriented, and proactive, and I’m always willing to learn new tools and processes. Currently looking for a long-term opportunity where I can contribute to an e-commerce team and continue growing in e-commerce operations and customer support.