i have been working as a customer service for over five years and working with clients needs is not an easy job. Patience is one of my best ability, and i believe customer support needs to have a lot of this , Secondly I have great communication Skillswhich is very crucial and have a clear verbal and written communication are major factors in positive customer experience. Lastly, I am empathetic and active listener , everything can happen during a conversation and it is not possible to be prepared for everything, no matter one’s experience. But to learn how to be emphatic and listen actively is another game changer.