My name is ----------- D. ----------- and currently working for IT Managed Service Inc. as a Service Delivery Head. Currently handling total of 40+ IT Support Service Engineer that is deployed in the Philippines. I also have a 8years experience as a Level 2 IT Service Engineer that provides End user support for their IT related concerns and Computer hardware issues.
With training certificate of the following:
1. ITIL Foundation Certificate in IT Service Management
2. Basic Occupational Safety and Health Office 2
3. Honeywell Technical Accreditation training
4. Level Up Customer Service
5. Effective Business Writing
