Results-driven Customer Service, Escalation & Operations Specialist with 5+ years of hands-on experience across customer support, inbound/outbound calling, operations coordination, and administrative management. Proven track record in scheduling, order management, lead follow-up, and delivering seamless remote support. Skilled in coordinating service dispatches, confirming appointments, driving sales conversions, and managing end-to-end e-commerce workflows. Highly proficient in CRM tools, communication platforms, and office productivity software—ready to hit the ground running in fast-paced remote setups.
Verified
