Thank you for the opportunity to connect with you today. I’m ----------- -----------, based in the Philippines. With over 14 years of experience in executive and administrative
support, client success, and operations leadership, my career spans corporate
roles with companies like Accenture, Wells Fargo, Capital One and Principal Financial, as well as remote support for global clients in property management, healthcare, law, and creative industries.
Most recently, I worked with Rocket Station as an Administrative Assistant and Client Success Manager, supporting six clients and over 30 virtual assistants. I handled
executive and administrative tasks, client support, performance reviews, process mapping, quality audits, and automation projects that improved efficiency by 30%.
Before that, I led operations at Accenture for retirement and insurance services, managing compliance risk, coaching and mentoring teams, and implementing process improvements that reduced compliance gaps by 15%. At Wells Fargo, I supported high-value retirement portfolios, handled escalations, and provided strategic operations input that improved client satisfaction.
In my freelance and project-based work, I’ve managed appointment setting, creative content, and CRM operations for US-based healthcare and real estate clients. These roles strengthened my ability to handle sensitive information, anticipate needs, and
deliver results remotely. I value integrity, accountability, and continuous growth. Recently, I’ve been upskilling in HTML, CSS, Java, and VBA, and I integrate AI and automation into my work to maximize productivity. I see the Executive Assistant role as more than support—it’s about being a strategic partner, anticipating needs, and creating the space for leaders to focus on high-value work. That’s the approach
I bring—operational excellence, proactive problem-solving, and a commitment to
helping teams and businesses succeed.I am looking forward to hopefully connecting with you and assist you achieve more milestones.
