I bring over 10 years of experience in Quality Assurance, regulatory compliance, and process improvement across health, science, and laboratory environments. My 2 years as a Licensing Officer at the Department of Health equipped me with strong skills in auditing and regulatory compliance. Additionally, my 6-year tenure as a Science Research Specialist at the Department of Science and Technology strengthened my expertise in Water Microbiology and Quality Management Systems (QMS), particularly under ISO standards.
I also have 2 years of experience in clinical laboratories, providing me with a solid understanding of laboratory operations, ISO-accredited systems, and quality assurance. Complementing my government and laboratory background, I have 1 year of freelancing experience supporting audits, and creating policies and procedures aligned with regulatory and compliance requirements.
Throughout my career, I have delivered excellent customer service by working closely with diverse clients and ensuring clear, professional communication. I am especially drawn to roles involving quality assurance, compliance, health research, and customer support, where I can leverage my technical expertise and commitment to high standards.
As a lifelong learner, I continue to grow through professional development courses while balancing the responsibilities of motherhood.