I am a dedicated and detail-oriented Virtual Assistant and Quality Team Leader in Healthcare with experience in lead generation, telemarketing, customer service, eCommerce support, and real estate administrative tasks. I have strong skills in Insurance verification, Documentation specialits for cpap machine and supplies, lead research, data entry, and client support, helping businesses grow by identifying qualified prospects and maintaining well-organized databases.
I have experience in back office, outbound cold calling, verifying and qualifying leads, and building prospect lists for marketing and sales campaigns. I also worked as a Product Researcher, identifying trending and unique products and submitting organized reports through Google Forms for client approval.
As an eCommerce Virtual Assistant, I handled order processing, data entry, and product management using Shopify, Oberlo, and AliExpress.
I also have call center experience providing inbound customer service and handling billing inquiries for American Express and Telstra, assisting both postpaid and prepaid customers with professionalism and efficiency.
I am reliable, organized, and committed to delivering high-quality work while helping businesses stay efficient, productive, and focused on growth.
