Results-driven Virtual Assistant with experience supporting high-volume e-commerce brands, medical clinics, and aesthetic wellness clinics. Skilled in customer support, Shopify operations, CRM management, appointment scheduling, patient coordination, lead follow-ups, email marketing, and social media management.
Managed 200–300+ emails daily while maintaining fast response times, exceptional customer experiences, and organized workflows. Experienced in handling patient inquiries, treatment bookings, consents, deposit collection, follow-ups, and CRM updates for an aesthetic clinic, as well as order management, subscriptions, returns, refunds, replacements, supplier coordination, and customer retention for e-commerce brands.
Proactive, detail-oriented, and reliable, I help businesses streamline operations, improve customer experiences, and increase efficiency so owners can focus on growth.
