Hi! I’m Natalie, a BS Psychology graduate (Magna Cum Laude) currently pursuing a Master of Arts in Psychology, majoring in Clinical Psychology.
I have experience supporting U.S.-based healthcare clients in home health, hospice, and medical practice settings. My background includes clinical documentation QA, medical scribing, chart auditing, patient intake and outreach, insurance eligibility verification, medical records coordination, scheduling, and healthcare administration.
I previously supported documentation operations across 7–8 healthcare facilities and reviewed approximately 20–30 charts per day. I checked records for accuracy, completeness, consistency, signatures, and compliance; maintained QA trackers; communicated deficiencies; and followed corrections through resolution. I have reviewed OASIS-related records, Plans of Care, IDG documentation, CTI/F2F records, case conferences, recertifications, and discipline notes. I also have team leadership experience, including coaching QA personnel and supporting Medical Virtual Assistants.
Alongside my healthcare experience, I work as an ABA Therapist and Shadow Teacher, supporting children with ASD, ADHD, intellectual disabilities, and developmental delays. My responsibilities include behavioral data collection, daily session documentation, progress monitoring, individualized activities, and coordination with families and therapists.
I am HIPAA-trained, organized, detail-oriented, and comfortable learning new systems. I work independently, communicate professionally, and consistently aim to deliver accurate and timely results.
Software and Platforms
Brightree • WellSky/Kinnser • JnCloud • HospiceMD • VTTECS • DataSoftLogic • Encompass • eClinicalWorks • Axxess • PointClickCare • NexGen • ModMed • AdvancedMD • Oracle Health/Cerner • AthenaOne • Epic EMR • Intermedia • Axis EMR • Microsoft Office • Google Workspace • Canva • OneDrive • Notion
