I help short-term rental hosts and small business owners run smoother operations — so they can focus on growth instead of inbox chaos.
I come from BPO customer service with a travel and hospitality background — which means I'm already trained in fast response times, complaint handling, guest communication, and keeping clients happy under pressure. I've applied that experience to short-term rental operations, learning tools like Hospitable, Turno, PriceLabs, and Guesty, along with STR fundamentals like dynamic pricing, channel management, and occupancy optimization.
I also support small businesses with social media management — content scheduling, engagement, and building an online presence that actually converts. I start to run my own brand (Supportandsocials) as a build-in-public project, which keeps my skills current and practical.