Detail-oriented and highly motivated professional with nearly 2 years of hands-on experience in IT support service desk operations, complemented by administrative experience as a working student in a private school setting. An educator graduate bringing strong communication, multitasking, and organizational skills to every role. Adept at remote troubleshooting, ticket management, client communication, and administrative coordination. Seeking to leverage a diverse skill set as a Virtual Assistant to deliver efficient, reliable, and high-quality support to clients.