Hi, I’m ----------- -----------, a BPO-trained Customer Support Virtual Assistant with over 2 years of onsite inbound customer service experience.
In my BPO role, I handled high-volume inbound calls, email and chat inquiries, followed strict KPIs, documented cases accurately, and resolved customer concerns professionally.
Although my experience was onsite, I am now fully prepared for remote work and equipped with the skills needed to deliver excellent customer support from home.
What I can help you with:
• Inbound customer support (calls, chat, email)
• Customer inquiries, complaints, and follow-ups
• Data entry and CRM updates
• Order tracking and account assistance
• Professional communication and documentation
I am reliable, detail-oriented, and quick to adapt to new systems and tools. I’m seeking a long-term, full-time remote role where I can contribute to customer satisfaction and business grow
Verified
