Dedicated and adaptable professional with over 8 years of experience in technical support, customer service, and education. Skilled in troubleshooting hardware/software issues, handling customer inquiries with empathy and efficiency, and communicating technical concepts clearly. Proven ability to work in high-pressure environments, both in local and international settings. Holds a Bachelor’s degree in Computer Science and has served in various support roles at top BPO firms as well as teaching positions in Thailand. Known for being detail-oriented, tech-savvy, and committed to continuous learning and team success.