I was a Customer Relations Head in an automotive industry and I spearhead Sales Department’s online marketing activities, handles urgent customer concerns and inquiries in both sales and service. Conceptualizes the Department’s Business Plan and organized activities that will promote the brand. Managed the company’s fb page and provides inputs. Conducts trainings to tea-----------mbers that promotes customer satisfaction and trust. Assist in Sales and Service caravan activities. Oversee entire Customer Satisfaction operation. Acted as the mini ego of the GM when it comes to Marketing and customer satisfaction activities.
