Experienced and results-driven Dispatcher, Logistics Coordinator, Sales Executive, and Customer Service Specialist with 18 years in logistics, freight management, dispatching, and client engagement. Proven success in optimizing operations, driving sales growth, and managing end- to-end shipment coordination using industry-standard tools such as Turvo, Samsara, LoadStop, Transcend, Zendesk, Kiwi, and Front. Known for delivering top-tier customer service, exceeding revenue goals, and maintaining strong client relationships. Thrives in dynamic, fast- paced environments with a focus on collaboration, strategic planning, and operational excellence.