Hi there! I am a seasoned Customer and Administrative Support professional with seven years of experience from a remote location. I am dedicated to meet set deadlines and process information through my well-honed research skills. I love things to be organized to achieved efficiency.
I have experience in using the following tools:
-Google Sheet
-Excel
-Word
-Salesforce
-Zendesk
-Twilio
-Mojo Dialer
-Follow Up Boss
-Zoho
-Slack
-OKTA
Here are some of my skills and strengths:
-Fast-learner
-Self-starter
-Resourceful
-Detail-oriented
-Persistence
-Multitasking
-Adaptability
-Technical skills
-Leadership skills
-Effective communication
-Teamwork
What I can offer in being your Customer Service Expert :
-Email
-Chat
-Calls
Customer Service Skills :
Responding to inquiries, questions, feedback and complaints.
-Worked at Telstra, GreenDot as a Customer Service Expert for 4 years.
-Worked at Ubiquity Global Services as a Real Time Analyst under the Workforce Management for 2 years.
-Worked at Silverlight Research as an Expert Research Associate for 6 months.
-Worked at ----------- as a Reservation Line Specialist for almost 6 months.
If you're searching for a skilled customer service and admin specialist to propel your business forward, you've found the right person! Let's work together!
