Licensed English Teacher | Executive and Administrative Assistant | Customer Support Specialist
Hello and welcome!
I am a Licensed English Teacher with over 4 years of classroom experience and nearly 3 years in the customer service industry. My background has equipped me with excellent communication, organization, and leadership skills making the transition into administrative support and virtual assistance a natural fit.
I am passionate about helping businesses run smoothly by providing reliable, professional, and efficient support. I pride myself on attention to detail, proactive problem-solving, and delivering high-quality results every time.
I specialize in:
Executive Assistance and Administrative Support: Inbox management, calendar scheduling, travel planning, meeting coordination, task tracking, SOP creation, and minute-taking.
Customer Support: Chat, email, and call support using Zendesk, Amazon Chat and Call, and general client support.
Content and Social Media Management: Posting, basic video editing (Canva and CapCut), presentations, and simple content creation.
Project and Task Management: Using tools like Google Workspace, Microsoft Teams, and Slack for efficient workflow.
Training and Coaching: Guiding new tea-----------mbers, creating learning materials, and supporting process improvement initiatives.
Research and Reporting: Market research, data gathering, and preparing concise reports for decision-making.
Why Work With Me?
I bring a blend of professionalism, technical skills, and a people-first approach. Whether it’s supporting executives, managing administrative tasks, or ensuring customers receive exceptional service, I aim to make processes seamless and stress free. I am proactive, dependable, and committed to delivering excellence.
I’m currently open to opportunities as an Executive Virtual Assistant, Administrative Assistant, or Customer Support Representative.
Let’s connect and discuss how I can support your business!
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