I am an IT professional with expertise in software troubleshooting, deployments, i----------- management, scripting, Linux, SQL and user access management. With a strong background in IT support, I have experience handling ServiceNow tickets, optimizing Linux scripts, and managing monitoring tools like Nagios and Cacti. As a go-to person for troubleshooting software issues and assisting with installations, I excel at providing seamless technical solutions while ensuring efficiency and reliability in system operations.