Hi, I am Hannie. I have nearly five years of experience as a Customer Service Representative, providing support through email, chat, and phone channels. Throughout my career, I have developed diverse product knowledge and strong customer service skills.
My experience includes helping clients improve their credit scores, evaluating claims for accident cases, and working as an Intake Specialist for two law firms. I have also worked in e-commerce, where I processed orders, coordinated with warehouse teams regarding product availability, and verified payment statuses through PayPal.
In addition, I have experience as a Sales Representative and Technical Support Specialist for a telecommunications account. Currently, I work as an Appointment Setter for a mortgage insurance company, a role I have been performing successfully for over two years.
I am disciplined, detail-oriented, adaptable, and eager to learn. I possess strong problem-solving abilities, excellent communication skills, and extensive sales experience. Most importantly, I am passionate about helping clients and contributing to the success of the team.
