I am a computer literate. I am familiar of using computer programs. I have a great communication skills . I can manage any task effectively and efficiently and I can . I have a 2 years and 6 months experience handling inbound, outbound calls and I have experience also in email management which involves handling incoming email from clients and responds to their queries promptly . My experience is combined with customer service and sales representative. I am friendly and patient when it comes to my customer. I make sure that at the end of the conversation I made them happy. I listen to their concern, explain the product details and I'm ensuring customer satisfaction.