Customer Service and Email Support Professional with 10 years of BPO experience (8 years voice, 2 years email). Skilled in handling medical and dental accounts, order status inquiries, billing concerns, returns, and escalations.

Experienced Customer Service and Back-Office Virtual Assistant with 10+ years handling US healthcare, insurance, and e-commerce accounts. Skilled in email support, CRM systems, data entry, and order processing. Reliable, detail-oriented, and ready for long-term remote work.