I am a hybrid specialist combining the technical precision of an IT professional with the creative vision of a Motion Graphic Designer, all backed by a strong foundation in Customer Service. I excel at diagnosing complex technical issues, maintaining IT infrastructure, and translating 'tech-speak' into engaging visual stories through 2D and 3D animation. My diverse background allows me to not only build and fix systems but also design the visual content that helps users understand and interact with them effectively.