Credentials & Compliance | Sourcing | RPO | Retail | Email & Chat Support for E-commerce

-Experience using Magento, Aircall, Microsoft teams, Canva, LastPass, Slack and Chatgpt.

-Transformed customer inquiries into positive experiences, specializing in email and chat support for product-related concerns.

-Leveraging CRM tools like Jira and Freshdesk, our team effectively managed refunds and replacements, ensuring adherence to procedures and customer satisfaction.