With over 5 years of BPO experience including time as a Team Leader. I’ve built a strong track record in customer service, upselling, and team performance improvement.
I specialize in analyzing call data to reduce callbacks and enhance customer satisfaction. I also bring advanced Amazon PPC experience, managing Sponsored Ads campaigns with proven success in lowering ACOS and increasing orders.
I’m confident that my skills in customer handling, performance analysis, and PPC management make me a valuable addition to your team. I’d welcome the opportunity to contribute to your goals.
