I have 5.5 years of experience working in the loan environment, including 9 months with US land title loans, 2 years and 2 months with US mortgages, and 6 months with Australian business loans. I have managed various lender systems, such as FirstAm, Encompass, Arlo Salesforce, and over 20 different Australian lender systems. In my most recent role, I am an Employee Engagement Officer with Cloudstaff, where I handle staff concerns, including HR-related issues.