Hi! I’m Jerico San Miguel, a dedicated and reliable professional with over five years of experience in administrative operations, virtual assistance, customer support, and collections. I’ve worked with U.S.-based companies, helping teams stay organized, manage clients efficiently, and maintain smooth day-to-day operations.
In my most recent role as an Office Manager, I handled client onboarding, CRM management, scheduling, file organization, process automation, and employee onboarding. I also worked with ticketing systems like FreshService to track and review tasks, making sure everything met company standards before completion.
I’m highly detail-oriented, organized, and proactive — I take pride in making sure things are done right the first time. Whether it’s reviewing tickets, managing workflows, or supporting executives, I focus on accuracy, clear communication, and consistency.
I’m comfortable using tools like Google Workspace, QuickBooks, HubSpot, JotForm, and project management platforms, and I’m always open to learning new systems that make work easier and more efficient.
If you’re looking for someone who’s dependable, professional, and takes initiative, I’d be happy to be part of your team and help your operations run seamlessly.
