With a strong background in customer service, I have honed my expertise in managing multiple concerns simultaneously, effectively communicating with clients via phone, email, and live chat. My experience as a Customer Service Representative (Voice) for AT&T (US) account, where I specialized in applying benefits and discounts, has equipped me with the ability to provide top-notch service to clients. Additionally, my 10 months of experience as an Advisor 1, Customer Service have further refined my skills in prioritizing tasks, resolving issues, and ensuring seamless customer interactions.
In addition to my customer service experience, I have also had the opportunity to work as a freelancer in data scraping and social media management, which has broadened my skill set and adaptability.
