Hi, I?m Clariza ? a reliable, detail-oriented Virtual Assistant with 8+ years of experience supporting global companies in customer service, account management, and administrative tasks.
I?ve helped clients in financial services, technology, and telecommunications, managing email & chat support, CRM updates, documentation, scheduling, and back-office operations. I work independently, ensuring accuracy, efficiency, and professionalism.
What I Can Do for You:
? Email & inbox management
? Customer support (email, chat, account issues)
? Data entry & CRM updates
? Calendar scheduling & task coordination
? Documentation, SOPs, and FAQs
? Administrative & back-office support
Work Highlights:
? John Hancock: Managed client accounts and resolved inquiries efficiently
? Hewlett Packard: Tier II support, trained tea-----------mbers, created FAQs
? AT&T: Chat & technical support, managed multiple customer interactions professionally
Tools & Skills: Google Workspace, Microsoft Office, CRM systems, SOP creation, attention to detail, professional communication, reliability
I?m organized, dependable, and easy to work with, aiming to help your business run smoothly and efficiently.
*Available full-time and for long-term projects.
