With extensive experience as a multi-skilled customer representative, technical support expert, fraud analyst, and cold caller, I am confident in my ability to bring exceptional service and innovative solutions to your team. In my previous roles, I have honed my abilities in various domains: Customer Service and Technical Support: At Asurion, I provided top-tier technical support, resolving complex issues while exceeding sales targets by recommending relevant products and services. Fraud Analysis: At PayPal, I excelled in identifying and mitigating fraudulent activities, leveraging advanced analytical tools to ensure the security and integrity of transactions. Sales and Cold Calling: In real estate, I generated leads and set appointments, utilizing effective communication and persuasive skills to drive sales and build customer relationships. Retail E-commerce Support: As a representative at Brivelle, I managed customer inquiries and resolved issues via ticketing and live chat, consistently delivering a positive shopping experience. My diverse background has equipped me with a unique blend of skills, including problem-solving, analytical thinking, and a customer-centric approach. I am excited about the opportunity to contribute to Company's success by leveraging my multifaceted experience and dedication to excellence.
