IT Helpdesk Technician / Onboarding Specialist / Identity and Access management Team Lead
As a specialized assistance provider, I excel in troubleshooting Windows OS and MacOS software applications for clients.
As an onboarding specialist, I prioritize ensuring a seamless onboarding experience for new hires. I meticulously prepare company devices, ensuring they are fully equipped with all necessary software, credentials, and are ready for immediate use.
In my capacity as a Team Lead for the Identity and Access Management team, I assume the crucial role of a key master within the company. I consistently enforce all protocols and diligently address user requests, ensuring their satisfaction and compliance.
