I am a highly skilled and results-driven Virtual Assistant with extensive experience in healthcare support, medical billing, customer service, and administrative management. With a professional background in the BPO industry handling U.S. healthcare insurance and as a Durable Medical Equipment (DME) Virtual Assistant, I specialize in insurance verification, patient intake, medical billing, and revenue cycle support while delivering accurate, efficient, and client-focused service.
My healthcare expertise includes insurance eligibility and verification of benefits (VOB), patient intake and registration, claim submission and follow-up, denial management and resolution, payment posting, reading and interpreting EOBs and ERAs, prior authorizations, referral authorizations, Same and Similar verification, and coordinating with insurance providers to resolve claim issues. I also have experience creating sales orders, managing Sales Order Hold/Stop workflows, obtaining missing documentation, and ensuring orders are processed efficiently while maintaining HIPAA compliance and accurate patient records.
Beyond healthcare, I offer specialized expertise in property management for short-term rentals, managing listings on Airbnb, -----------, and VRBO. I oversee guest communication, reservation management, calendar synchronization, pricing updates, check-in and check-out coordination, maintenance scheduling, and day-to-day operations to maximize occupancy and deliver exceptional guest experiences while maintaining high ratings and positive reviews.
I am tech-savvy, proactive, and highly reliable, with experience using EMR/EHR systems, CRM platforms, Microsoft Office, Google Workspace, Asana, and Trello. I thrive in fast-paced environments, adapt quickly to new systems, and am committed to streamlining operations, improving revenue cycle performance, and providing outstanding customer service. Whether you need a Medical Billing Specialist, Healthcare Virtual Assistant, Insurance Verification Specialist, Patient Intake Coordinator, or Property Management Virtual Assistant, I am dedicated to helping your business operate more efficiently and achieve lasting success.
Core Skills & Expertise:
Virtual Assistance & Administrative Support
Medical Billing & Revenue Cycle Management (RCM)
Durable Medical Equipment (DME) Billing
Insurance Verification & Verification of Benefits (VOB)
Patient (PT) Intake & Registration
Claims Submission & Follow-Up
Denial Management & Resolution
Payment Posting & Remittance (EOB/ERA) Interpretation
Same & Similar Verification
Prior Authorization & Referral Authorization
Sales Order Creation & Hold/Stop Resolution
Medicare, Medicaid & Commercial Insurance Billing
Customer Service & Patient Relations
Property Management (Airbnb, ----------- & VRBO)
Guest Communication & Issue Resolution
Booking Coordination & Calendar Management<8efe80624d780eba0c6493ec45140364>;Email & Inbox Management
Appointment Scheduling
EMR/EHR & CRM Systems
Data Entry, Documentation & Record Management
Microsoft Office & Google Workspace
Problem-Solving & Conflict Resolution
Time Management & Multitasking
HIPAA Compliance & Data Confidentiality
I am committed to providing high-quality, efficient, and professional virtual assistance tailored to meet your business needs. Let’s elevate your operations together.
