Reliable Customer Support & Virtual Assistant with hands-on experience in business operations, customer service, and digital marketing. I manage the day-to-day operations of a short-term rental business, handling guest communication, reservations, scheduling, issue resolution, and Meta Ads campaigns. I also have experience in BPO customer service, freelance transcription, and cryptocurrency trading platforms, giving me strong attention to detail, problem-solving skills, and confidence using digital tools. I’m a fast learner, highly organized, and committed to delivering excellent customer support while helping businesses run efficiently and grow.