Recommendation:
I am writing this letter to recommend ----------- ----------- for the Technical Virtual Assistant. I had a pleasure of managing her during her tenure at PMI.
----------- is a highly resourceful and dedicated individual who consistently exceeded expectations in her role. She demonstrated a remarkable ability to take on challenging tasks with enthusiasm and complete them efficiently.
Throughout her time at PMI, ----------- consistently delivered exceptional results. Her ability to think critically and problem-solve effectively made her a valuable asset to our team. She was always eager to learn and grow professionally, and her positive attitude contributed to a positive and productive work environment.
I am confident that ----------- will be a valuable addition to any team.
Please do not hesitate to contact me if you require any further information.
Source: Ms. Jacquelyn S. Cabrera
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Former Team Leader at IBM ISD for PMI, Makati City
As your Service Helpdesk, I am willing to handle your company's technical issues. I handled and manage the answering of all IT-related queries to maintaining technical products and resolving various network, hardware, and software errors.
With over 20 years of experience from Quality Control Staff Engineer to being a Product Manager on my business venture, I have developed a comprehensive skill set in technical analysis, systematic approach in resolving the issue and managed a comprehensive details for escalations and history reference.
My background as Controls Engineer in the U.S.A. is my backbone to work responsible for conducting extensive product research, implementing technical troubleshooting, analyzing network/program performance data, and guiding our clients as program end-users. This are my caliber while I am with IBM-ISD Quezon City. And to be a service desk agent, it needs a lot of patience, energy and focus. And I can say that I have those skills. Having worked at IBM ISD Quezon City and Makati City for 5 years, I am happy to share that all of our tickets have been solved and that everyone has contributed to the company's success.
