Hello! Hope you're doing well today. My name is Jenny Pillas, and I am an experienced Customer Service Representative (Phone, Email, Chat) and Virtual Assistant. I hold a Bachelor's degree in Tourism Management from Holy Angel University and bring over 7 years of industry experience.
My Skills:
60 words per minute of typing
Support up to five concurrent conversations
I take great care to maintain the accuracy and management of client information
Able to answer calls, respond to emails, and solve problems through chat
Extremely well-organized
Capacity to operate both alone and collaboratively
Able to pick up new procedures and follow directions quickly
Able to recognize issues and find solutions
Initiative and accountability for my job
Excellent communication and listening abilities
Dependable, adaptable, committed, truthful, patient, and dependable
Always on time and never absent
I Typically Work With:
Chat, Email, and Phone Support
Social Network Profiles
Email Organizing
Virtual Assistant
Editing Video, Image, Reels, and Shorts
I Have Experience Using:
Microsoft Applications: Word, Excel, PowerPoint, Outlook, Edge, and OneNote
Google Operations: Search, Drive, Docs, Sheets, Ads
Messaging Apps: Telegram, WhatsApp, Skype, Teams, iMessage, Google Chat
CRM: Salesforce, Hubspot, Zoho, Zendesk
E-commerce: Shopify, Amazon
Editing: Canva, Photoshop, Capcut, DaVinci, Adobe
World-Class Service with a Personal Touch.
