Mortgage Para-Broker | Credit Support Analyst | Loan Operations Specialist

Detail-oriented Credit Support & Quality Assurance Professional with over 5 years of experience in high-pressure financial BPO and customer support environments. Beyond operational support, I possess a highly analytical mindset specializing in file auditing, risk mitigation, and strict compliance monitoring. I combine the "soft skills" of cross-functional communication with the "hard skills" of data-driven document analysis and logic-based quality checks. Looking to leverage my extensive QA background and familiarity with Australian consumer lending for dedicated Mortgage Para-Broker, Credit Support, or Junior Underwriting roles.