I am a versatile professional with a wide, varied background in customer service, ESL teaching, and digital marketing. With numerous years of serving as a customer service representative, I know how to feel the pulse of the clients effectively for proper communication, resolution of conflicts, and quality service. With solid interpersonal skills, a detail-oriented perspective, and problem-solving ability, I have been able to create positive customer experiences and lasting relationships.
A certified ESL teacher with two years of professional experience, I don't believe that I have developed-but rather acquired-both a passion for education and talented engagement of learners from diverse cultures. I am good at planning dynamic lessons that support a wide array of learning needs and preferences, providing one with an inclusive and motivating environment. Ability to adapt to different classroom settings, effective management of time and resources-all these contributed much to my students' success.
Moreover, my experience in digital marketing has equipped me with very strong foundations in online marketing strategies, content creation, and social media management. Savvy in leveraging digital channels to drive brand awareness and engagement, I deliver on business objectives by measuring campaign performance to optimize strategies.
I assure you that, with my customer-oriented approach, teaching skills added with a touch of digital marketing, I will be an asset to your team. I look forward to the opportunity of bringing my expertise and experience into your organization and to assist in meeting the goals for which it strives.
