I do have 5 years of experience working as a Customer Support Representative, Virtual Assistant, Social Media Moderator, and Data Entry/Lead Generator.
I experienced handling a group of employees in my previous work so I can assure you what it takes to be a part of a team. I am motivated, reliable, a fast learner, resourceful, ready to take on challenges and responsibilities, adaptable in learning new software/tools, don’t need constant supervision in completing a task, and very professional.
I am very experienced with the following: Admin Support, Chat Support, Data Entry, and answering customers’ inquiries via Social Media Platforms.
Knowledgeable in using the following tools which can greatly help me with different tasks: Zendesk, Gorgias, and HelpScout for email support, Shopify and Amazon for handling the orders of a customer such as Refunds, cancellation of order,s and updating of inventories
Knowledgeable in using the following tools: Keepa, Camelizer, FBA Calculator, Jungle Scout, Price Checker 2, NetHunt CRM, RevSeller, Snovio, HubSpotHigh proficiency in using Excel, Google Sheet, Google Drive, and
Dropbox for uploading files. I am very experienced in using Slack and Skype as a mode of communication with the team.
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