Team Leadership: Supervised and motivated crew members to ensure efficient shift operations and excellent customer service.
• Customer Service: Resolved customer concerns promptly while maintaining Jollibee’s service standards.
• Inventory & Stock Management: Monitored inventory levels and coordinated timely ordering to prevent shortages.
• Cash Handling & Reporting: Ensured accurate cash transactions and end-of-day financial reporting.
• Time Management: Effectively managed shift schedules to meet peak hours and staff availability.
• Food Safety & Quality Assurance: Ensured compliance with food safety standards and quality control procedures.
• Training & Development: Onboarded and trained new employees to uphold company policies and operational standards.
