I have hands-on experience providing technical support, client onboarding, and quality assurance. I managed client support for over 20 clients daily — resolving inquiries, assisting with software usage, and onboarding both clients and trainees. I also contributed to software maintenance through manual and automated testing, ensuring system reliability.
With a strong foundation in client relations, technical troubleshooting, and QA, I’m ready to support any team that will welcome me as their VA and Technical Support Specialist.
