Detail-oriented Customer Service and Administrative Support Specialist with over 4 years of experience providing healthcare customer support, managing patient or member inquiries, documenting cases, maintaining accurate records, and delivering back-office administrative assistance. Experienced in CRM systems, Microsoft Excel, email support, and performance reporting. Recognized for strong communication, attention to detail, confidentiality, and the ability to deliver compassionate, high-quality service in fast-paced environments.
Verified
