????Provided remote administrative support, including scheduling appointments, managing patient communications, and coordinating virtual consultations.????Processed and reviewed patient billing information, focusing on accurate coding, claim submission, and reimbursement management????Conducted thorough insurance verifications ????Handled electronic health records (EHR) with precision and ensured accuracy in patient data.????Addressed and resolved reimbursement issues, including claim denials, underpayments, and discrepancies, through effective follow-up with insurance carriers????Assisted with maintaining accurate medical records and provided administrative support to healthcare providers.
SKILLS:- Proficient in EMR softwares (Veracity, Chorus, CentralReach, Athena- Strong knowledge of medical terminology- Expertise in managing reimbursement processes, including follow-ups, and appeals- Excellent organizational, multitasking, and time-management abilities- Skilled in remote communication and virtual office management- Effective problem-solving and critical thinking skills- Attention to detail and accuracy in billing and reimbursement tasks- Ability to handle confidential information with discretion and professionalism
TOOLS: AthenaCernerChorusVeracityCentralReachWaystarAvailityInsurance Provider PortalSmartSheetCanvaASANAKissflowTrelloTeamworkSlackG SuiteMicrosoft Office ApplicationsHubSpot
Verified
