A highly versatile and results-oriented professional with an extensive career history across diverse fields including:
Executive Support & Operations: Currently serving as an Executive Assistant, Fulfillment Manager, Finance Manager, Copy Editor & Proofreader, responsible for executive support, optimizing fulfillment processes, financial operations management, and coordinating publication, advertising, and marketing initiatives.
Education & Research: Experienced Faculty member and Instructor at both Senior High School and College levels, specializing in developing and delivering research curriculum, science subjects, and a wide range of academic courses. Skilled in classroom management, online learning module design, and providing advisory guidance to students.
Writing, Editing & Digital Marketing (SEO): Proficient in comprehensive content writing, proofreading, and copy editing, with strong expertise in Search Engine Optimization (SEO). Experience includes keyword research, content creation (blog posts, white papers, product content), backlinking, and optimizing client website copies for search engine rankings.
Customer Service & Technical Support: Skilled in technical support (troubleshooting internet and hardware issues), managing customer inquiries regarding billing, payments, and account services, and achieving high first-call resolution rates.
Healthcare & Language Training: Includes past roles as an On-Call Private Nurse delivering patient care, and as a Freelance IELTS/ESL Instructor providing language and grammar training for exam preparation.