A follower of Christ who finds helping customers and clients genuinely fulfilling. He is a TikTok influencer who loves talking about the Bible and Jesus. He enjoys playing basketball, reading books, listening to music, watching feel-good and romance movies, and a lot of anime. He dreams of building his mother’s home and becoming a pastor someday.
How I can help:
Customer Support (Phone, Chat, Email)
Technical & IT Helpdesk Support
Ticketing Systems (Zendesk, ServiceNow, Agent Workspace, and other CRM tools)
Order & Logistics Support and CoordinationAccount Updates, Data Entry, and Documentation, Escalation Handling & Root Cause Analysis and Process Improvement.
Team CoordinationTools & Technologies:
Salesforce, Zendesk, ServiceNow, Agent Workspace, SailPoint IIQ, Genesys Cloud, SAP, Ecomm Run, Sentinel, iPrice, Verint, CSOS, Target System, UPS, Zoom, Google Workspace, Microsoft Word, Excel, PowerPoint, Trello, Google Drive, MS Teams, Slack, Gmail, Outlook, Canva, CapCut.
